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Privacy Policy of Zen Studio

Last Updated: January 23, 2026

At Zen Studio (https://zen.studio/en/), we believe that transparency is the foundation of every successful corporate communication strategy. As specialists in logo design, brand identity, web design, and SEO, we apply the same level of precision and care to the protection of your personal data.

1. Data Controller Information

Zen Studio OOD is the controller responsible for the processing of your information:

  • Address: 84 Tsar Samuil Str., Sofia 1000, Bulgaria
  • Phone: +359 2 437 2248
  • Email: info@zen.st
  • Website: https://zen.studio/

2. Categories of Data We Process and Why

We collect data solely to provide high-quality services and improve your user experience on our platform.

  • Contact & Inquiry Forms: When you send us an inquiry regarding website development, graphic design, or digital campaigns, we collect your name, email address, and phone number.
    • Legal Basis: Pre-contractual relations or your explicit consent.
    • Purpose: To provide you with a personalized proposal or information regarding our professional services.
  • Cookies and Analytics (Google Analytics): We collect technical data such as anonymized IP addresses, device types, and browsing behavior.
    • Legal Basis: Legitimate interest in improving our SEO strategy and overall website functionality.
    • Purpose: Traffic analysis to understand which of our services (e.g., brand identity or UI/UX design) are most relevant to our audience.

3. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. We only share information with trusted partners necessary for the operation of our website:

  1. Google LLC (Google Analytics): For statistical analysis and performance tracking.
  2. Hosting Provider: For secure data storage on servers located within the EU.

4. Data Retention Period

  • Inquiry Data: Information from contact forms is stored for a period of 2 years following our last communication, should a service contract not be initiated.
  • Contractual Data: For clients engaging in long-term services (such as ongoing SEO support or branding projects), data is retained in accordance with Bulgarian tax and accounting legislation (typically 10 years).

5. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of Access: To request a copy of the data we hold about you.
  • Right to Rectification: To correct inaccurate or incomplete information.
  • Right to Erasure: The “Right to be Forgotten” (requesting deletion of your data).
  • Right to Restriction: To limit how we process your data.
  • Right to Object: To object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at info@zen.st.

6. Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the national supervisory authority: Commission for Personal Data Protection (CPDP) Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria Website: www.cpdp.bg