{"id":3746,"date":"2024-05-27T05:52:51","date_gmt":"2024-05-27T05:52:51","guid":{"rendered":"https:\/\/zen.studio\/?page_id=3746"},"modified":"2026-01-23T04:55:16","modified_gmt":"2026-01-23T04:55:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/zen.studio\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. Data Controller Information<\/h3>\n\n\n\n<p>Zen Studio OOD is the controller responsible for the processing of your information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Address:<\/strong> 84 Tsar Samuil Str., Sofia 1000, Bulgaria<\/li>\n\n\n\n<li><strong>Phone:<\/strong> +359 2 437 2248<\/li>\n\n\n\n<li><strong>Email:<\/strong> info@zen.st<\/li>\n\n\n\n<li><strong>Website:<\/strong> <a href=\"https:\/\/zen.studio\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/zen.studio\/<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Categories of Data We Process and Why<\/h3>\n\n\n\n<p>We collect data solely to provide high-quality services and improve your user experience on our platform.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact &amp; Inquiry Forms:<\/strong> When you send us an inquiry regarding <strong>website development, graphic design, or <a href=\"https:\/\/zen.studio\/en\/digital-advertising-campaigns\/\" data-type=\"page\" data-id=\"2548\">digital campaigns<\/a><\/strong>, we collect your <strong>name, email address, and phone number<\/strong>.\n<ul class=\"wp-block-list\">\n<li><em>Legal Basis:<\/em> Pre-contractual relations or your explicit consent.<\/li>\n\n\n\n<li><em>Purpose:<\/em> To provide you with a personalized proposal or information regarding our professional services.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Cookies and Analytics (Google Analytics):<\/strong> We collect technical data such as anonymized IP addresses, device types, and browsing behavior.\n<ul class=\"wp-block-list\">\n<li><em>Legal Basis:<\/em> Legitimate interest in improving our <strong><a href=\"https:\/\/zen.studio\/en\/on-site-seo-geo\/\" data-type=\"page\" data-id=\"3545\">SEO strategy<\/a><\/strong> and overall website functionality.<\/li>\n\n\n\n<li><em>Purpose:<\/em> Traffic analysis to understand which of our services (e.g., <strong>brand identity<\/strong> or <strong>UI\/UX design<\/strong>) are most relevant to our audience.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Data Sharing and Third Parties<\/h3>\n\n\n\n<p>We do not sell or rent your personal data to third parties. We only share information with trusted partners necessary for the operation of our website:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Google LLC (Google Analytics):<\/strong> For statistical analysis and performance tracking.<\/li>\n\n\n\n<li><strong>Hosting Provider:<\/strong> For secure data storage on servers located within the EU.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">4. Data Retention Period<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Inquiry Data:<\/strong> Information from contact forms is stored for a period of <strong>2 years<\/strong> following our last communication, should a service contract not be initiated.<\/li>\n\n\n\n<li><strong>Contractual Data:<\/strong> For clients engaging in long-term services (such as <strong>ongoing SEO support<\/strong> or <strong><a href=\"https:\/\/zen.studio\/en\/logo-visual-brand-identity\/\" data-type=\"page\" data-id=\"2374\">branding projects<\/a><\/strong>), data is retained in accordance with Bulgarian tax and accounting legislation (typically 10 years).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Your Rights Under GDPR<\/h3>\n\n\n\n<p>As a data subject, you have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Right of Access:<\/strong> To request a copy of the data we hold about you.<\/li>\n\n\n\n<li><strong>Right to Rectification:<\/strong> To correct inaccurate or incomplete information.<\/li>\n\n\n\n<li><strong>Right to Erasure:<\/strong> The &#8220;Right to be Forgotten&#8221; (requesting deletion of your data).<\/li>\n\n\n\n<li><strong>Right to Restriction:<\/strong> To limit how we process your data.<\/li>\n\n\n\n<li><strong>Right to Object:<\/strong> To object to processing based on legitimate interests or direct marketing.<\/li>\n<\/ul>\n\n\n\n<p>To exercise any of these rights, please contact us at <strong>info@zen.st<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Supervisory Authority<\/h3>\n\n\n\n<p>If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the national supervisory authority: <strong>Commission for Personal Data Protection (CPDP)<\/strong> Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria Website: <a href=\"https:\/\/www.cpdp.bg\" target=\"_blank\" rel=\"noreferrer noopener\">www.cpdp.bg<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Data Controller Information Zen Studio OOD is the controller responsible for the processing of your information: 2. Categories of Data We Process and Why We collect data solely to provide high-quality services and improve your user experience on our platform. 3. Data Sharing and Third Parties We do not sell or rent your personal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3746","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/zen.studio\/en\/wp-json\/wp\/v2\/pages\/3746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zen.studio\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zen.studio\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zen.studio\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zen.studio\/en\/wp-json\/wp\/v2\/comments?post=3746"}],"version-history":[{"count":5,"href":"https:\/\/zen.studio\/en\/wp-json\/wp\/v2\/pages\/3746\/revisions"}],"predecessor-version":[{"id":3758,"href":"https:\/\/zen.studio\/en\/wp-json\/wp\/v2\/pages\/3746\/revisions\/3758"}],"wp:attachment":[{"href":"https:\/\/zen.studio\/en\/wp-json\/wp\/v2\/media?parent=3746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}